Privacy Policy

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Effective Date:  January 1, 2025

Charlies Carpentry ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, interact with us, or use our services.

1. Information We Collect

When you visit our website or contact us for carpentry services, we may collect the following types of information:

A. Personal Information

• Name
   
• Email Address
   
• Phone Number
   
• Home Address (optional for service requests)

This personal information is collected through submissions of the contact form or chat widget on site. Otherwise no information is collected. 

B. Non-Personal Information

• Website activity (via cookies)
   

2. How We Use Your Information

We use the information collected for the following purposes:

• Service Delivery: To provide quotes, schedule carpentry services, and communicate with you.
   
• Customer Support: To address inquiries, provide updates, and manage service requests.
   
• Marketing: To send promotions, newsletters, or special offers (you can opt-out at any time).
   
• Website Analytics: To improve our website’s performance and user experience.
   

3. Information Sharing and Disclosure

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We do not sell, trade, or rent your personal information. However, we may share it in the following cases:

• Legal Requirements: If required by law, we may disclose information to authorities.

4. How We Protect Your Information

We implement security measures to safeguard your personal information from unauthorized access, alteration, or disclosure. However, no online data transmission is 100% secure, and we cannot guarantee absolute security.

5. Your Rights & Choices

• Opt-Out: You may opt out of marketing emails or sms at any time.
   
• Access & Correction: You can request to review or update your personal information.
   
• Cookie Preferences: You can disable cookies through your browser settings.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date.

Contact Information

📧 Email: charlie@charliescarpentry.com
📞 Phone: (402) 960-9968